FAQ

Most frequent questions and answers

Mobile dog grooming is a grooming salon on wheels, only better. Our van is completely self-contained offering a safe, 1 on 1, cage-free grooming system, conveniently in your driveway. Mobile grooming is the preferred method for anyone who wants the best for their dog.

Our mobile salon is equipped with everything we need. We carry our own fresh water and electricity. A furnace keeps the van toasty in the winter months while an air conditioner keeps it cool in the summertime. A hot water heater ensures the perfect bath temperature

*Our dryers are specially equipped with a cool air system so your pet will never be over heated or burned during the drying process.

Our mobile salon is equipped with everything we need. We carry our own fresh water and electricity. A furnace keeps the van toasty in the winter months while an air conditioner keeps it cool in the summertime. A hot water heater ensures the perfect bath temperature

*Our dryers are specially equipped with a cool air system so your pet will never be over heated or burned during the drying process.

No, we only groom dogs.

While it’s understandable to want to comfort or watch your dog during the groom, it is not recommended. Safety comes first. When dogs see their owners watching during the groom they can become very excited which can be dangerous around sharp grooming tools. During the groom your dog has our full attention and we need theirs in return.

Please do not be offended if your groomer informs you that you or your children can not be in the van or standing outside the window. It is only done for the safety of your beloved pet. If you HAVE to come to the van for something please remember to come over and knock quietly so as not to startle the pet or the groomer.  Doors opening or closing and voices can excite animals’ at the most inopportune time. PLEASE never, ever open the door of the van while a pet is inside. This could result in an animal escaping and possibly being injured.

No. We always put your animals health, happiness and comfort first. Brushing out mats can be very painful. Irritation is also likely from brushing out mats. In some cases it is simply impossible. For these reasons we will not brush out mats, and will have to cut under the mat in order to remove it.

We come to you! Think of our van as an exclusive grooming salon for your dog only. A traditional salon grooms anywhere from 15-50 dogs in a day. They rely on cage dryers and multiple people for each dog. With us your dog gets one-on-one attention in a quiet and calm environment.

*Please note all prices include tax

We service most of Westchester County, New York and some parts of Greenwich, Connecticut. If you’re unsure, contact us to talk about your location!

We will give you a one hour window for arrival and approximately one and a half hours for grooming thereafter.

Grooming time varies based on the size, condition, and temperament of your pet. The average groom time is approximately one hour and fifteen minutes. The first session will take a bit longer as we get to know your dog and your preferences.

We need a minimum of 24 hours notice or charges may apply.

We accept cash, check, or credit. We require payment the same day as the groom or a $10 late payment charge will be applied. Thank you!

*Tax is included in price

Because we only do one dog at a time, and travel in between, we tend to book up faster than a traditional salon. We tend to book about two weeks out. It’s never too soon to make your next appointment 🙂 You can book as far as a year out!

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Call or Text us at (914) 509-5459

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Our team of professionals at Muddy Buddies want to help convenience your busy life. To ensure quality time and availability, book with us today to guarantee a slot that works best for you!